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Doubt is not a pleasant condition, but certainty is an absurd one.
(Voltaire)

MANAGEMENT AND RESEARCH CONSULTING

As the presentation of Circum Network inc. indicates, the company specialises in social research and management consulting. Here are a few examples of assignments carried out in the last few years. These reports cannot constitute a representative sample since many of our assignments remain confidential because of their strategic nature for the clients concerned.

Survey research assessment project

  1. Assessing Survey Research, a principled approach, March 2, 2003
  2. Assessing Survey Research, a principled approach, presentation at the 2001 CES conference, May 21, 2001
  3. Assessing Survey Research, a principled approach, presentation at the 2001 AAPOR conference, May 19, 2001
  4. Assessing Survey Research, a principled approach; Work-in-progress report presented at the 2001 AAPOR conference, May 19, 2001
  5. Assessing Survey Research, a principled approach; An application to Internet surveys, presentation at the 2001 PMRS conference, April 24, 2001
  6. Assessing Survey Research, a principled approach; Work-in-progress report presented at the 2001 PMRS conference, April 24, 2001

Program evaluation

  1. Evaluation of the Canada Accelerator and Incubator Program, September 2016
  2. Industry-Driven Collaborative Research and Development Sub-Program, June 2016
  3. Evaluation of the Canada Fund for Local Initiatives, May 2016
  4. Evaluation of NSERC's Scholarships and Fellowships, April 2016
  5. Evaluation of the Tri-Agency Indirect Costs Program, July 2009
  6. Canada Graduate Scholarships (CGS) Program and Related Programs Review, November 2008
  7. Evaluation of the Networks of Centres of Excellence Program, October 2007
  8. Joint Evaluation of Research Tools and Instruments Grants (RTI) and Major Facilities Access Grants (MFA), août 2007
  9. Étude relative aux effets de la participation aux programmes d'Échanges Canada, janvier 2004
  10. Évaluation de la conférence Le Gouvernement sur l'Internet 2003 « Transcender la technologie, créer une collectivité », juin 2003
  11. Évaluation des impacts individuels du Fonds de lutte contre la pauvreté par la réinsertion au travail (2002), décembre 2002
  12. Évaluation de la composante québécoise des Centres de services aux entreprises du Canada, juin 2002
  13. Performance Measurement and Evaluation Framework for the Canada Research Chairs Program 2000—2004, décembre 2001
  14. Assessment of the Government of Canada Communicators' Conference 2001, août 2001
  15. Évaluation de Gouvernement sur l’Internet 2001, « Le gouvernement en ligne et en première ligne », août 2001
  16. Assessment of a new Passport Office call centre script, janvier 2001
  17. Évaluation des impacts individuels du Fonds de lutte contre la pauvreté par la réinsertion au travail, septembre 2000
  18. Internet and Program Evaluation, a non existent relationship, septembre 2000
  19. Formative assessment of organisational effectiveness frameworks, consultation paper, février 2000
  20. Évaluation de la Politique du Québec à l'égard des communautés francophones et acadiennes du Canada, février 2000
  21. Evaluation of the "Government on the Net '99" Conference, janvier 2000
  22. Évaluation de l'impact du programme de la Formation professionnelle au secondaire auprès des prestataires de la Sécurité du revenu du Québec, octobre 1998

Diagnostic studies and feasibility studies

  1. Baseline Study on the Membership and Industry of the Screen Composers Guild of Canada, August 2014
  2. 2004 Team Canada Inc Customer and Partner Feedback on Performance, January 2005
  3. Perspectives sur le rôle des gestionnaires intermédiaires dans les organisations, December 2002
  4. 2002 Team Canada Inc Customer and Partner Feedback on Performance, August 2002
  5. 2002 Measurement Canada Organizational Climate Survey, March 2002
  6. Enquête auprès des propriétaires des boisés privés de la Mauricie, January 2000
  7. Enquête auprès des propriétaires des boisés de l'Outaouais, July 1999
  8. Étude préliminaire au déploiement de bornes interactives multiservices pour le gouvernement du Québec, March 1999
  9. Diagnostic de l'économie et de l'emploi relatif à la situation des personnes handicapées de la région de l'Outaouais, September 1998
  10. Experiences in the measurement of regulation compliance, March 1998
  11. Étude de la structure organisationnelle de l'Office municipal d'habitation de Hull, January 1997
  12. Un portrait de l'économie sociale dans l'Outaouais, November 1996

Intellectual property

  1. The Use of Blank CDs for Music Copying in 2018 and 2019: Recent Trends and Projections, August 2017
  2. Examination of the "follow-the-money" approach to copyright piracy reduction, April 2016
  3. Importance de la musique à la radio en 2008 : un sondage auprès des Canadiens, October 2008
  4. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2006-2007, January 2008
  5. Survey on the importance of satellite radio programming and non-programming features for current subscribers, August 2007
  6. Study on the volume and nature of photocopying in the elementary and secondary educational sector in Canada (except Quebec), November 2006
  7. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2005-2006, November 2006
  8. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2001-2002, October 2002
  9. Étude comparative perceptuelle de la qualité sonore de fichiers audio-numériques originaux et comprimés, December 2002
  10. La copie privée au Canada, 1998-2000, March 2002
  11. Importance de la musique à la radio en 2001 : un sondage auprès des Canadiens, January 2002
  12. Views of patent agents and PCT clients on CIPO becoming an ISA/IPEA, 2001, Octobrer 2001
  13. The value of taping of television programs for educational purposes in Canada, September 2001
  14. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2000, August 2000
  15. Sondage des utilisateurs des services audionumériques payants au Canada en 2000, July 2000
  16. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, May 1999
  17. ISA-IEPA Marketing Study Direct Client Input, April 1997
  18. Profil des requêtes relatives au Traité de coopération en matière de brevets (PCT) déposées au Canada, March 1997

Client satisfaction

  1. 2005 Canadian Passport Office National Satisfaction Surveys, July 2005
  2. 2004 Canadian Passport Office National Satisfaction Surveys, September 2004
  3. 2003 Canadian Passport Office Local Client Satisfaction Surveys, September 2003
  4. Satisfaction de la clientèle: mesure et utilisation, April 2003
  5. 2002 Canadian Passport Office Local Client Satisfaction Surveys, May 2002
  6. Western Economic Diversification Canada client satisfaction, 2002, March 2002
  7. Defining a 10% Improvement: Giving Concrete Meaning to the Key SII Objective, March 2002
  8. 2001 Canadian Passport Office National Client Satisfaction Survey, September 2001
  9. Citizenship and Immigration Canada — Comment Card Pilot Project, September 2001
  10. Evaluation of Government on the Net 01, "Government Online and on the Front Line", August 2001
  11. 2001 Western Economic Diversification Canada Client Satisfaction Survey, June 2001
  12. An Integrated Approach to Conducting Client Satisfaction Surveys: Analysis of requirements and proposal for a client satisfaction measurement program, March 2001
  13. An Integrated Approach to Conducting Client Satisfaction Surveys: Self-Directed Training Document, March 2001
  14. Survey of CIC Clients Regarding Access to Inland Offices Services, February 2001
  15. Assessment of a new Passport Office call centre script, January 2001
  16. Mesurer la satisfaction de sa clientèle pour mieux répondre à ses attentes, January 2001
  17. Formulation d'objectifs mesurables dans le contexte du développement d'une déclaration de services aux citoyens, January 2001
  18. L'évaluation de la satisfaction de la clientèle, méthodes et limites, October 2000
  19. Evaluation of the "Government on the Net '99" Conference, January 2000

Market studies

  1. Relative Importance of the Quality of the Physical Facilities of Francophone Schools Among the Factors Motivating s. 23 Rights Holders' Enrolment Choices in British Columbia and Elsewhere in Canada, September 2013
  2. Survey of Canadians on Issues Related to Credit Card Payment at the Point of Sale, April 2012
  3. 2009-2010 CES-NCC Member Need Assessment, May 2010
  4. Effects of various entertainment activities on the use of conventional radio, March 2006
  5. Conventional radio, Internet radio and satellite radio: a 2005 literature scan, March 2006
  6. Importance de la musique à la radio en 2001 : un sondage auprès des Canadiens, January 2002
  7. Assessment of the Increase in Passport Applications Expected from the 1P1P Policy, March 2001
  8. A Multivariate Perspective on the Passport Office Market, July 1999
  9. Market Study Concerning Express Service, Mail Delivery, 1P1P Policy and Other Topics, July 1999
  10. A (not so) critical view of Technology in Market Research, June 1999
  11. Study on the use of software and other productivity tools in marketing research centres in North America, June 1998

Public opinion

  1. Are all samples of telephone numbers created equal?, May 2005
  2. Importance de la musique à la radio en 2001 : un sondage auprès des Canadiens, January 2002
  3. Sondage sur les réactions des résidants de la zone urbaine de l'Outaouais à des suggestions de noms pour la nouvelle ville, June 2001
  4. Public Consultation on Passport Policy and Procedure Changes, 2001, March 2001
  5. Public Consultation on Passport Policy and Procedure Changes, June 2000
  6. Comportements et attitudes des résidents de l'Outaouais en regard des services de santé et des services sociaux, February 1999
  7. Motivations for School Choices by Eligible Parents Outside Quebec, January 1999
  8. La droite fédérale en Ontario, June 1997
  9. Canada, Élections fédérales 1997, À la veille du jugement, May 1997

Full listing by production date

  1. The Use of Blank CDs for Music Copying in 2018 and 2019: Recent Trends and Projections, August 2017
  2. Evaluation of the Canada Accelerator and Incubator Program, September 2016
  3. Industry-Driven Collaborative Research and Development Sub-Program, June 2016
  4. Evaluation of the Canada Fund for Local Initiatives, May 2016
  5. Examination of the "follow-the-money" approach to copyright piracy reduction, April 2016
  6. Evaluation of NSERC's Scholarships and Fellowships, April 2016
  7. Baseline Study on the Membership and Industry of the Screen Composers Guild of Canada, August 2014
  8. Relative Importance of the Quality of the Physical Facilities of Francophone Schools Among the Factors Motivating s. 23 Rights Holders' Enrolment Choices in British Columbia and Elsewhere in Canada, September 2013
  9. Survey of Canadians on Issues Related to Credit Card Payment at the Point of Sale, April 2012
  10. 2009-2010 CES-NCC Member Need Assessment, May 2010
  11. Evaluation of the Tri-Agency Indirect Costs Program, July 2009
  12. Canada Graduate Scholarships (CGS) Program and Related Programs Review, November 2008
  13. Importance de la musique à la radio en 2008 : un sondage auprès des Canadiens, October 2008
  14. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2006-2007, January 2008
  15. Evaluation of the Networks of Centres of Excellence Program, October 2007
  16. Joint Evaluation of Research Tools and Instruments Grants (RTI) and Major Facilities Access Grants (MFA), August 2007
  17. Survey on the importance of satellite radio programming and non-programming features for current subscribers, August 2007
  18. Study on the volume and nature of photocopying in the elementary and secondary educational sector in Canada (except Quebec), November 2006
  19. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2005-2006, November 2006
  20. Effects of various entertainment activities on the use of conventional radio, March 2006
  21. Conventional radio, Internet radio and satellite radio: a 2005 literature scan, March 2006
  22. 2005 Canadian Passport Office National Satisfaction Surveys, July 2005
  23. Are all samples of telephone numbers created equal?, May 2005
  24. 2004 Team Canada Inc Customer and Partner Feedback on Performance, January 2005
  25. 2004 Canadian Passport Office National Satisfaction Surveys, September 2004
  26. Étude relative aux effets de la participation aux programmes d'Échanges Canada, January 2004
  27. 2003 Canadian Passport Office Local Client Satisfaction Surveys, September 2003
  28. Evaluation of Government on the Net 03, "Transcending Technology, Creating Community", June 2003
  29. Satisfaction de la clientèle: mesure et utilisation, April 2003
  30. Assessing Survey Research, a principled approach, March 2, 2003
  31. Évaluation des impacts individuels du Fonds de lutte contre la pauvreté par la réinsertion au travail (2002), décembre 2002
  32. Perspectives sur le rôle des gestionnaires intermédiaires dans les organisations, December 2002
  33. Étude comparative perceptuelle de la qualité sonore de fichiers audio-numériques originaux et comprimés, December 2002
  34. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2001-2002, October 2002
  35. 2002 Team Canada Inc Customer and Partner Feedback on Performance, August 2002
  36. Evaluation of the Quebec Component Canada Business Service Centres, June 2002
  37. 2002 Canadian Passport Office Local Client Satisfaction Surveys, May 2002
  38. Western Economic Diversification Canada client satisfaction, 2002, March 2002
  39. Defining a 10% Improvement: Giving Concrete Meaning to the Key SII Objective, March 2002
  40. 2002 Measurement Canada Organizational Climate Survey, March 2002
  41. La copie privée au Canada, 1998-2000, March 2002
  42. Importance de la musique à la radio en 2001 : un sondage auprès des Canadiens, January 2002
  43. Performance Measurement and Evaluation Framework for the Canada Research Chairs Program 2000—2004, December 2001
  44. Views of patent agents and PCT clients on CIPO becoming an ISA/IPEA, 2001, Octobrer 2001
  45. 2001 Canadian Passport Office National Client Satisfaction Survey, September 2001
  46. The value of taping of television programs for educational purposes in Canada, September 2001
  47. Citizenship and Immigration Canada — Comment Card Pilot Project, September 2001
  48. Assessment of the Government of Canada Communicators' Conference 2001, August 2001
  49. Evaluation of Government on the Net 01, "Government Online and on the Front Line", August 2001
  50. Public Consultation on Passport Policy and Procedure Changes, June 2000
  51. 2001 Western Economic Diversification Canada Client Satisfaction Survey, June 2001
  52. Sondage sur les réactions des résidants de la zone urbaine de l'Outaouais à des suggestions de noms pour la nouvelle ville, June 2001
  53. Assessing Survey Research, a principled approach, presentation at the 2001 CES conference, May 21, 2001
  54. Assessing Survey Research, a principled approach, presentation at the 2001 AAPOR conference, May 19, 2001
  55. Assessing Survey Research, a principled approach; Work-in-progress report presented at the 2001 AAPOR conference, May 19, 2001
  56. Assessing Survey Research, a principled approach; An application to Internet surveys, presentation at the 2001 PMRS conference, April 24, 2001
  57. Assessing Survey Research, a principled approach; Work-in-progress report presented at the 2001 PMRS conference, April 24, 2001
  58. Assessment of the Increase in Passport Applications Expected from the 1P1P Policy, March 2001
  59. Public Consultation on Passport Policy and Procedure Changes, 2001, March 2001
  60. An Integrated Approach to Conducting Client Satisfaction Surveys: Analysis of requirements and proposal for a client satisfaction measurement program, March 2001
  61. An Integrated Approach to Conducting Client Satisfaction Surveys: Self-Directed Training Document, March 2001
  62. Survey of CIC Clients Regarding Access to Inland Offices Services, February 2001
  63. Assessment of a new Passport Office call centre script, January 2001
  64. Mesurer la satisfaction de sa clientèle pour mieux répondre à ses attentes, January 2001
  65. Formulation d'objectifs mesurables dans le contexte du développement d'une déclaration de services aux citoyens, January 2001
  66. L'évaluation de la satisfaction de la clientèle, méthodes et limites, October 2000
  67. Évaluation des impacts individuels du Fonds de lutte contre la pauvreté par la réinsertion au travail, September 2000
  68. Internet and Program Evaluation, a non existent relationship, September 2000
  69. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, 2000, August 2000
  70. Sondage des utilisateurs des services audionumériques payants au Canada en 2000, July 2000
  71. Formative assessment of organisational effectiveness frameworks, consultation paper, February 2000
  72. Évaluation de la Politique du Québec à l'égard des communautés francophones et acadiennes du Canada, February 2000
  73. Evaluation of the "Government on the Net '99" Conference, January 2000
  74. Enquête auprès des propriétaires des boisés privés de la Mauricie, January 2000
  75. A Multivariate Perspective on the Passport Office Market, July 1999
  76. Market Study Concerning Express Service, Mail Delivery, 1P1P Policy and Other Topics, July 1999
  77. Enquête auprès des propriétaires des boisés de l'Outaouais, July 1999
  78. A (not so) critical view of Technology in Market Research, June 1999
  79. Étude de marché sur la copie privée d'enregistrements musicaux au Canada, May 1999
  80. Étude préliminaire au déploiement de bornes interactives multiservices pour le gouvernement du Québec, March 1999
  81. Comportements et attitudes des résidents de l'Outaouais en regard des services de santé et des services sociaux, February 1999
  82. Motivations for School Choices by Eligible Parents Outside Quebec, January 1999
  83. Évaluation de l'impact du programme de la Formation professionnelle au secondaire auprès des prestataires de la Sécurité du revenu du Québec, October 1998
  84. Diagnostic de l'économie et de l'emploi relatif à la situation des personnes handicapées de la région de l'Outaouais, September 1998
  85. Study on the use of software and other productivity tools in marketing research centres in North America, June 1998
  86. Experiences in the measurement of regulation compliance, March 1998
  87. La droite fédérale en Ontario, June 1997
  88. Canada, Élections fédérales 1997, À la veille du jugement, May 1997
  89. ISA-IEPA Marketing Study Direct Client Input, April 1997
  90. Profil des requêtes relatives au Traité de coopération en matière de brevets (PCT) déposées au Canada, March 1997
  91. Étude de la structure organisationnelle de l'Office municipal d'habitation de Hull, January 1997
  92. Un portrait de l'économie sociale dans l'Outaouais, November 1996

To reach us:

General address : service@circum.com
Benoît Gauthier : gauthier@circum.com
Claude-Anne Godbout-Gauthier : cagg@circum.com
Tel. : +1 819 770-2423, Fax : (no more fax; sorry)
74 Val-Perché Street, Gatineau, Québec J8Z 2A6