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You are entitled to your opinion. But you are not entitled to your own facts.
(Daniel Patrick Moynihan)

JANUARY 24, 2001

Conference on client satisfaction measurement

Today, Circum Network's president presented a conference on the measurement of client satisfaction in the context of an Institute for International Research seminar on the new client focus in the management of government affairs. The presentation is now made publicly available. This report adds to the list of Circum Network Inc. reports from recent years which illustrate its research and management consulting.

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Benoît Gauthier : gauthier@circum.com, @BGauthierCEEQ
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